Support Assistant (Role now filled)
Dev Team
£15k - £20k
We are a startup growing at an extremely fast pace, meaning we have multiple solutions which we need to support and maintain- and we are likely to accumulate more. We are looking for an organised and conscientious individual to take on as a support assistant on our helpdesk.
As our support assistant, you'll refine the existing environmental monitoring tools, implement the controls needed to help us scale our services, as well as manage our issue and change process. We're looking for an enthusiastic individual, who is keen to learn and explore an interest in healthcare technology. Experience of Azure environment management, networks, and help desk processes will be essential.
We are flexible and want to support you to become the best you can be within the industry you are passionate about.
Specification
Passion for IT and technology- with relevant experience/ qualifications to demonstrate this
Outstanding organisational skills
A brilliant communicator
Experience of Azure environmental management
Experience working with networks
Experience with help desk processes
Willingness to learn
An excellent work ethic
Strong grasp on customer service
A good standard of written communication
A mind wired for problem-solving and providing solutions